Terms & Conditions

Welcome to Moroccan Suspension Sunflorra. Please read these Terms and Conditions ("Terms") carefully before using our website www.moroccansuspension.shop or purchasing our products. By using this site, you agree to be bound by these Terms.

1. General Information

Moroccan Suspension Sunflorra is operated by MAGHA LTD, a company registered in the United Kingdom under Company Number 14702574. We provide high-quality handmade Moroccan pendant lights crafted by skilled artisans.

2. Products and Pricing

All products available on the website are described with as much detail as possible. Prices for products are listed in your chosen currency. We reserve the right to update our prices at any time without prior notice. In the case of an error in pricing, we will notify you before completing the order.

3. Order Process

When you place an order, you will receive an email confirming receipt of your order. This is not an acceptance of the order. We reserve the right to refuse or cancel any order at any time, including after we have received your payment. Orders are subject to product availability and payment verification.

4. Shipping and Delivery

We offer worldwide shipping with free shipping on selected items. Delivery times may vary depending on the destination. Orders are typically processed within 1-3 business days. Delivery can take between 5-12 business days depending on the location. Additional charges may apply for shipping in certain areas.

5. Payment

We accept a variety of payment methods, including credit cards, PayPal, Direct Debit, and other secure payment options. Payment is processed upon checkout. All transactions are secure, and your personal data is protected.

Direct Debit: We also offer Direct Debit as a payment option. By selecting this option, you authorize us to collect payments from your bank account on the agreed schedule. Please ensure that your bank details are accurate when choosing this method. For any questions or issues regarding Direct Debit payments, please contact our support team at support@moroccansuspension.shop.

6. Returns and Exchanges

We offer a 30-day return policy from the date of purchase. To be eligible for a return, the item must be unused and in its original condition. Please contact our support team at support@moroccansuspension.shop to initiate the return process. Customers are responsible for the cost of return shipping unless the item is defective.

7. Warranty

All of our products come with a 30-day warranty from the date of purchase. If the item is defective, we will provide a full refund or replacement. Please contact us at support@moroccansuspension.shop for assistance.

8. Privacy Policy

We respect your privacy. All personal information provided to us during your purchase or account registration is kept confidential and used only for processing orders, shipping, and communication. We do not share your personal details with third parties.

9. Limitation of Liability

Moroccan Suspension Sunflorra and MAGHA LTD shall not be held responsible for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or products.

10. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, and product designs, is the property of Moroccan Suspension Sunflorra and is protected by copyright and intellectual property laws. Unauthorized use of any content from this website is prohibited.

11. Changes to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time. Any changes will be posted on this page, and the "Last Updated" date at the bottom will reflect the latest update. Please review this page regularly to stay informed about any changes.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes will be resolved under the jurisdiction of the UK courts.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Email: support@moroccansuspension.shop

Company Information:

MAGHA LTD
Company Number: 14702574

This update includes the information regarding Direct Debit as a payment option. Please make sure this aligns with your company’s payment processing setup. Let me know if you'd like any further adjustments!