Shipping & Delivery
At Moroccan Suspension Sunflorra, we strive to provide you with the best shipping and delivery experience possible. Below, you will find all the details about our shipping policies and procedures.
Shipping Information
- Free Shipping: We offer free shipping on all orders, no matter the size or location.
- Processing Time: Orders are usually processed within 1-3 business days after payment confirmation. Once your order is dispatched, you will receive an email with a tracking number.
- Delivery Time: Delivery typically takes between 5 to 12 business days, depending on your location.
- Shipping Methods: We use reliable carriers to ensure your products arrive safely and on time. You will be able to track your shipment using the tracking number provided.
International Shipping
Yes, we offer worldwide shipping! No matter where you are located, we can ship our beautiful Moroccan Suspension lights to your doorstep. Delivery times for international orders may vary depending on the country of destination.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to check the status of your shipment at any time.
Shipping Costs
- Domestic Orders: Free shipping is offered for all orders within our primary shipping zones.
- International Orders: Shipping costs for international orders vary based on the destination country. Please check the shipping rates during checkout for the most accurate pricing.
Packaging
We take great care in packaging our products to ensure they arrive safely at your doorstep. Our products are carefully wrapped to prevent damage during transit.
Delivery Delays
While we make every effort to deliver your products on time, please note that delivery times can occasionally be affected by factors such as weather conditions, holidays, and customs procedures. If your shipment is delayed, we will notify you as soon as possible.
Shipping Restrictions
- We are unable to ship to certain remote locations. If we are unable to fulfill your order due to delivery restrictions, we will contact you promptly to offer alternative solutions.
- For countries with import restrictions or regulations, it’s important to check whether any local laws apply before placing your order.
Receiving Your Order
When your package arrives, please inspect it carefully. If there is any visible damage, please contact us immediately with photos of the damage. We will work with you to resolve the issue quickly.
Customer Service
If you have any questions regarding shipping or delivery, don’t hesitate to contact our customer service team. You can reach us at support@moroccansuspension.shop. We're happy to assist you!